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Frequently Asked Questions

Whether you have an on-going or ad-hoc requirement for additional temperature controlled refrigerated or freezer storage space, call IceBox UK. 

We have it covered!

We can supply 8ft single axle chillers; 10ft twin axle chillers, 12ft twin axle chillers, 8ft single axle freezers and 10ft twin axle freezer trailers. Please refer to our Trailer Range page.

Please refer to our Trailer Range for dimensions and weights.

Shelving is optional. We can provide shelving to one or both sides.

Chiller trailers can be set to temperatures between +2°c and +10°c. Freezer trailers can be set to temperatures between -18°C and +10°C. We ask for your preferred temperature as part of the booking arrangements and pre-set it whilst preparing your trailer for delivery. If you are uncertain, our driver will be happy to advise upon delivery, provided power is available.

We do not operate the refrigeration units while trailers are in transit so each trailer will require some time after being connected to power before it reaches working temperature. That time will vary according to the temperature required and the weather on the day but around 1-2 hours is a reasonable allowance. Our driver will be happy to advise.

Unfortunately not. IceBox contracts are for delivery to the location where the trailer will be used. We leave the trailer fitted with a wheel clamp and hitch lock for security. Our driver retains the security keys when the trailer is set up.

IceBox trailers can be used on any stable surface including grass and gravel provide they have a firm base and are not going to sink. All IceBox trailers are fitted with adjustable stabilising legs so your site does not need to be perfectly level. IceBox use 4WD pickups to tow and site the trailers and our drivers are proud of their ability to rise to a challenge.

The safety of our drivers and members of the public cannot be compromised and therefore our drivers reserve the right to refuse to site a trailer on ground that they deem to be unfit for purpose or, in exceptional circumstances, to refuse delivery of a trailer where the site is inaccessible or where they or members of the public may be unnecessarily placed in danger.

If you have any concerns regarding access or siting of the trailer, please call our team to discuss.

IceBox Trailers can be powered either by a standard 13A wall socket or by a generator. We supply a 15m cable with a 16A c-form weatherproof plug together with an adaptor for use with a domestic 13amp socket. If using a standalone generator, a minimum of 5Kva is required.

Yes, all IceBox trailers have an internal light, with an on/off switch, that operates as long as the trailer is connected to power. Our driver will explain on delivery.

All IceBox trailers have doors that lock and our driver will leave a key when the trailer is delivered and set up.

IceBox offers deliveries 7 days a week. Delivery and collection slots are on an “AM” (08.00 to 12.30) or “PM” (12.30 to 17.00) basis. Please note that we cannot book exact times as we cannot account for the affects of other jobs and/or traffic on our schedules.

Special arrangements for earlier/later delivery/collection may be negotiable subject to driver availability.

Yes. We will be pleased to quote for the supply of both new and quality used trailers. Details for which may be found here on the Sales Section of our website.